- SoFlo Suds Auto Protection
XPEL Paint Protection Film Warranty
Your vehicle’s paint takes a beating every day, especially in South Florida’s harsh sun, humidity, and highway driving. That’s why XPEL Paint Protection Film is engineered to deliver long-term protection and lasting clarity. To give you added confidence, XPEL offers a manufacturer-backed warranty that covers qualifying defects in materials and manufacturing. This means your investment is backed directly by XPEL when the film is installed and maintained according to manufacturer standards.
- About Brand
What XPEL Actually Is
XPEL is a global manufacturer that builds automotive protection film, paint protection, window film, and surface care products used across professional detailing markets worldwide. The brand’s focus stays on engineering consistent performance and optical clarity, not just producing film that looks good on day one.
- Global Manufacturer, Not A Local Or Generic Brand
- Engineering Focused On Long-Term Performance
- Consistent Clarity Across Every Vehicle Type
What Your Film's Warranty Covers
| Film | Warranty Length | Covers |
|---|---|---|
| XPEL Ultimate Plus™ | 10 years | Yellowing, cracking, blistering, delaminating |
| XPEL Ultimate Fusion™ | 10 years, plus 4 additional years | Standard defects above, plus oxidation, gloss loss, and UV fading. Requires an annual certified inspection to keep the extended coverage active. |
| XPEL Stealth™ | 10 years | Yellowing, cracking, blistering, delaminating |
| XPEL Color™ | 10 years | Yellowing, cracking, blistering, delaminating |
| XPEL Armor™ | 4 years on vertical surfaces, 2 years on non-vertical surfaces | Cracking, peeling, blistering, delaminating |
- Keep Your Coverage Active
How To Keep Your Warranty Valid
Wash with pH-neutral automotive soap on a regular basis. Skip abrasive brushes, harsh chemicals, and automatic wash systems, since all three can damage the film’s surface over time.
Remove contaminants promptly whenever you notice them. Bird droppings and bug residue should come off before they have enough time to sit and stain the film’s protective top layer.
Follow your installer’s specific care guidance closely, since it accounts for the exact film installed on your car, not generic advice that might apply to a completely different product.
Complete required inspections on schedule every single time. Ultimate Fusion needs an annual certified inspection within 30 days of your install anniversary, or the extended warranty voids permanently going forward.
- Covered Vs. Not Covered
What's Covered And What Isn't
Covered
- Discoloration or yellowing caused by a material defect
- Cracking or splitting of the film
- Peeling or lifting due to adhesive failure
- Bubbling or delamination not caused by impact or misuse
Not Covered
- Rock chips, impacts, or collision damage
- Improper washing, chemical misuse, or abrasive cleaning
- Environmental fallout, road debris, or contamination
- Normal wear and tear over time
- Damage from non-certified or improper installation
- Certified Installation Requirement
Certified Installation Isn't Optional For Coverage
XPEL’s warranty only applies when your film is installed by a certified professional following manufacturer-approved procedures and standards. An uncertified install can void coverage entirely, no matter which specific film was used or how genuinely good it looks on day one after installation.
SoFlo Suds installs every single job to that exact certified standard, using the correct surface prep, alignment, and edge finishing XPEL requires. We also keep documentation on file for every installation, in case you ever need proof of certified work for a future warranty claim.
- Think You Have A Claim?
Think Something's Wrong With Your Film?
If you’re seeing yellowing, cracking, bubbling, or lifting on your film that wasn’t caused by a rock chip, impact, or collision, here’s exactly what to do next, in the right order, before you try fixing anything yourself.
- Don't attempt to remove or repair it yourself. That can void the claim.
- Contact SoFlo Suds first, since we performed your installation and have your records on file.
- Have your proof of installation ready, your warranty card or original receipt, along with a description of what you're seeing.
- We'll inspect the film, confirm whether it qualifies as a manufacturing defect, and walk you through next steps with XPEL directly.
- Reviews
SoFlo Suds Customers Reviews
- Available warranty documents include
XPEL Paint Protection Film Warranty Terms & Conditions
LIMITED PRODUCT WARRANTY
XPEL, Inc. (the “Company”) expressly warrants to the owner that, for a period of ten (10) years (the “Warranty Period”) from the date of initial installation. The Company will cover defects on the XPEL COLOR PPF (the “Product(s)”) such as: yellowing, cracking, blistering, and delaminating. This Limited Warranty only applies to the Company’s Products which are professionally installed in the manner recommended by the Company.
The Company will, at its option, remove or replace the Product without charge if the Product fails or does not perform as warranted solely due to a manufacturing defect within the Warranty Period, subject to the exclusions set forth in this Limited Warranty. If the Company elects to replace the Product, the Company will have an authorized installer of its choice remove and reapply the Product to areas determined by the Company in its sole discretion to be covered by this Limited Warranty. The Company will cover parts and labor. The replacement of the defective film is the exclusive remedy for all Products covered under this Limited Warranty. During the entire Warranty Period, the Company’s obligation as to repair or replacement shall further be limited to repair or replacement with the Products that are available at the time of the repair or replacement, shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. Any repaired or replaced product shall also remain subject to the Warranty Period, and any repair or replacement shall not extend the original Warranty Period in any manner or start a new warranty period. These are the exclusive remedies for all Products covered under this Limited Warranty.
You may obtain coverage under this Limited Warranty by providing Company with proof of warranty card, copy of original receipt for the Product identifying coverage areas, along with a detailed description of the purported defect. For service under this Limited Warranty, you must notify the authorized Company installer who performed the installation of the Product, in writing, providing claimant’s name, phone number, address, and the installation address (if different), a description of the product involved and the nature of the defect.
This Limited Warranty is non-transferable.
DISCLAIMER OF WARRANTIES
The Company’s Products must be stored, handled, installed, used, and maintained in accordance with instructions provided by the Company, and this Limited Warranty is conditioned upon compliance with all such instructions. Copies of the Company’s guides are available from the Company at the address listed below. You may also obtain this/these materials by contacting Company at +1 (210) 678-3700 or on the Company’s website at www.xpel.com
XPEL Paint Protection films are an effective sacrificial layer, providing robust paint protection.
THIS LIMITED WARRANTY DOES NOT COVER DEFECTS CAUSED BY:
1. Non-compliance with the Company’s guide or instructions. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or cold) or misuse;
2. Improper storage, installation, handling and/or use of the Product;
3. Damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;
4. Unreasonable or unintended use of Product;
5. Products installed with known or visible manufacturing defects at the time of installation, including, but not limited to scratches, scuffs, scrapes, chips to the painted surface;
6. Stains, and scratches;
7. Damage to the wrapped surface due to improper wash techniques, automatic car washes or incorrect wash tools that may cause abrasion or by third parties not authorized by the Company;
8. Scratches, scuffs, scrapes, chips to the painted surface;
9. Water spots – water spots are caused by mineral deposits, which if left to dry on the paint protection film may leave a stain, water spots are not covered;
10.Damage caused by collision, accidental damage, vandalism, fire, hail, flood, surface rust, rail dust, physical damage, paint overspray, or paint manufacturer’ defects, which may be covered under manufactures protection plan;
11. Areas that have not been re-wrapped after a paint or body repair;
12.Use in non-automotive applications.
13.Use of non-XPEL branded ceramic coatings;
14.Damages caused by outside forces, including the physical impact of rocks or road debris.
Any information or suggestion by the Company with respect to the Products concerning applications, specifications or compliance with codes and standards is provided solely for your convenient reference and are made without any representation as to accuracy or suitability. You must verify and test the suitability of any information with respect to the Products for your specific application.
THE WARRANTIES SET FORTH HEREIN ARE THE ONLY WARRANTIES MADE BY THE COMPANY IN CONNECTION WITH THESE PRODUCTS. THE COMPANY CANNOT AND DOES NOT MAKE ANY IMPLIED OR EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, AND DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PRODUCTS SOLD BY COMPANY ARE SOLD ONLY TO THE SPECIFICATIONS SPECIFICALLY SET FORTH BY COMPANY IN WRITING. OTHER THAN THE LIMITED WARRANTY SET FORTH HEREIN, THE COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. THE COMPANY’S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE REPAIR OR REPLACEMENT OF NON-CONFORMING PRODUCTS, OR AT THE OPTION OF THE COMPANY, RETURN OF THE PRODUCT AND A REFUND OF THE PURCHASE PRICE. BUYER ASSUMES ALL RISK WHATSOEVER AS TO THE RESULT OF THE USE OF THE PRODUCTS PURCHASED, WHETHER USED SINGULARLY OR IN COMBINATION WITH ANY OTHER PRODUCTS OR SUBSTANCES.
LIMITATION OF LIABILITY
NO CLAIM BY THE BUYER/OWNER OF ANY KIND, INCLUDING CLAIMS FOR INDEMNIFICATION, SHALL BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCTS IN RESPECT TO WHICH DAMAGES ARE CLAIMED. IN NO EVENT SHALL THE COMPANY BE LIABLE TO BUYER/OWNER IN TORT, CONTRACT OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN, IN CONNECTION WITH, ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, SERVICING, USE OR LOSS OF USE OF THE PRODUCTS SOLD HEREUNDER, OR FOR ANY LIABILITY OF BUYER TO ANY THIRD PARTY WITH RESPECT THERETO.
CONTACT INFORMATION
Any questions concerning this Limited Warranty should be addressed to:
XPEL, Inc.
Address: 711 Broadway St., Ste. 320, San Antonio, TX 78215
Attention: Warranty Department
Phone: (800) 447-9928
Website address: www.xpel.com
Email address: xpelwarranty@xpel.com
LIMITED PRODUCT WARRANTY
XPEL, Inc. (the “Company”) expressly warrants to the owner that, for a period of ten (10) years (the “Warranty Period”) from the date of initial installation, the Company will cover defects on ULTIMATE FUSION (the “Product(s)”) such as: yellowing, cracking, blistering, and delaminating. This Limited Warranty only applies to the Company’s Products, which are professionally installed in the manner recommended by the Company.
In addition to the terms above, the Company expressly warrants to the owner that, for a period of four (4) years (the “Warranty Period”) from the date of initial installation. The Company will cover additional defects on the ULTIMATE FUSION (the “Product(s)”) such as: oxidation, loss of gloss, UV damage, and fading. This Limited Warranty only applies to the Company’s Products, which are professionally installed in the manner recommended by the Company.
The Company will, at its option, remove or replace the Product without charge if the Product fails or does not perform as warranted solely due to a manufacturing defect within the Warranty Period, subject to the exclusions set forth in this Limited Warranty. If the Company elects to replace the Product, the Company will have an authorized installer of its choice remove and reapply the Product to areas determined by the Company in its sole discretion to be covered by this Limited Warranty. The Company will cover parts and labor. The replacement of the defective film is the exclusive remedy for all Products covered under this Limited Warranty. During the entire Warranty Period, the Company’s obligation as to repair or replacement shall further be limited to repair or replacement with the Products that are available at the time of the repair or replacement, and shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. Any repaired or replaced product shall also remain subject to the Warranty Period, and any repair or replacement shall not extend the original Warranty Period in any manner or start a new warranty period. These are the exclusive remedies for all Products covered under this Limited Warranty.
You may obtain coverage under this Limited Warranty by providing the Company with proof of warranty card, a copy of the original receipt for the Product identifying coverage areas, along with a detailed description of the purported defect. For service under this Limited Warranty, you must notify the authorized Company installer who performed the installation of the Product, in writing, providing claimant’s name, phone number, address, and the installation address (if different), a description of the product involved, and the nature of the defect.
This Limited Warranty is transferable only when the new owner submits to the Company proof of the original date of installation. Transfer of the Limited Warranty only entitles the new owner to coverage for the remainder of the original Warranty Period.
DISCLAIMER OF WARRANTIES
The Company’s Products must be stored, handled, installed, used, and maintained in accordance with instructions provided by the Company, and this Limited Warranty is conditioned upon compliance with all such instructions. Copies of the Company’s guides are available from the Company at the address listed below. You may also obtain this/these materials by contacting the Company at +1 (210) 678-3700 or on the Company’s website at www.xpel.com.
XPEL Paint Protection films are an effective sacrificial layer, providing robust paint protection.
THIS LIMITED WARRANTY DOES NOT COVER DEFECTS CAUSED BY:
1. Non-compliance with the Company’s guide or instructions. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to, chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or cold) or misuse;
2. Improper storage, installation, handling and/or use of the Product;
3. Damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;
4. Unreasonable or unintended use of Product;
5. Products installed with known or visible manufacturing defects at the time of installation, including, but not limited to, scratches, scuffs, scrapes, chips to the painted surface;
6. Stains and scratches;
7. Damage to the wrapped surface due to improper wash techniques, automatic car washes or incorrect wash tools that may cause abrasion or by third parties not authorized by the Company;
8. Scratches, scuffs, scrapes, chips to the painted surface;
9. Water spots – water spots are caused by mineral deposits, which, if left to dry on the paint protection film, may leave a stain. Water spots are not covered.
10. Damage caused by collision, accidental damage, vandalism, fire, hail, flood, surface rust, rail dust, physical damage, paint overspray, or paint manufacturer’s defects, which may be covered under manufactures protection plan; and
THIS LIMITED WARRANTY DOES NOT COVER DEFECTS CAUSED BY cont:
11. Use in non-automotive applications;
12. Use of non-XPEL-branded ceramic coatings;
13. Damages caused by outside forces, including the physical impact of rocks or road debris.
Any information or suggestion by the Company with respect to the Products concerning applications, specifications, or compliance with codes and standards is provided solely for your convenient reference and is made without any representation as to accuracy or suitability. You must verify and test the suitability of any information with respect to the Products for your specific application.
THE WARRANTIES SET FORTH HEREIN ARE THE ONLY WARRANTIES MADE BY THE COMPANY IN CONNECTION WITH THESE PRODUCTS. THE COMPANY CANNOT AND DOES NOT MAKE ANY IMPLIED OR EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, AND DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PRODUCTS SOLD BY COMPANY ARE SOLD ONLY TO THE SPECIFICATIONS SPECIFICALLY SET FORTH BY COMPANY IN WRITING. OTHER THAN THE LIMITED WARRANTY SET FORTH HEREIN, THE COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. THE COMPANY’S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE REPAIR OR REPLACEMENT OF NON-CONFORMING PRODUCTS, OR AT THE OPTION OF THE COMPANY, RETURN OF THE PRODUCT AND A REFUND OF THE PURCHASE PRICE. BUYER ASSUMES ALL RISK WHATSOEVER AS TO THE RESULT OF THE USE OF THE PRODUCTS PURCHASED, WHETHER USED SINGULARLY OR IN COMBINATION WITH ANY OTHER PRODUCTS OR SUBSTANCES.
LIMITATION OF LIABILITY
NO CLAIM BY THE BUYER/OWNER OF ANY KIND, INCLUDING CLAIMS FOR INDEMNIFICATION, SHALL BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCTS IN RESPECT TO WHICH DAMAGES ARE CLAIMED. IN NO EVENT SHALL THE COMPANY BE LIABLE TO BUYER/OWNER IN TORT, CONTRACT OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN, IN CONNECTION WITH, ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, SERVICING, USE OR LOSS OF USE OF THE PRODUCTS SOLD HEREUNDER, OR FOR ANY LIABILITY OF BUYER TO ANY THIRD PARTY WITH RESPECT THERETO.
ANNUAL INSPECTIONS
To maintain the warranty on your product, an annual inspection is required throughout the warranty period, as stated in the product specifications. This inspection should be performed by an XPEL certified Fusion Installer every year and must be completed within 30 days before or after the anniversary date of installation or the date of any previous inspection or service. Failure to complete the inspection within the required time will void the Limited Warranty. Any fees or charges by the XPEL Certified Installer will be charged to the owner to do the annual inspection, including, but not limited to, exterior wash, decontamination, and inspection. Please keep proof of all inspections, as they must be provided if you have a Limited Warranty-related issue.
CONTACT INFORMATION
Any questions concerning this Limited Warranty should be addressed to:
XPEL, Inc.
Address: 711 Broadway St., Ste. 320, San Antonio, TX 78215
Attention: Warranty Department
Phone: (800) 447-9928
Website address: www.xpel.com
Email address: xpelwarranty@xpel.com
LIMITED PRODUCT WARRANTY
XPEL, Inc. (the “Company”) expressly warrants to the owner that, for a period of ten (10) years (the “Warranty Period”) from the date of initial installation. The Company will cover defects on the ULTIMATE PLUS & STEALTH (the “Product(s)”) such as: yellowing, cracking, blistering, and delaminating. This Limited Warranty only applies to the Company’s Products which are professionally installed in the manner recommended by the Company.
The Company will, at its option, remove or replace the Product without charge if the Product fails or does not perform as warranted solely due to a manufacturing defect within the Warranty Period, subject to the exclusions set forth in this Limited Warranty. If the Company elects to replace the Product, the Company will have an authorized installer of its choice remove and reapply the Product to areas determined by the Company in its sole discretion to be covered by this Limited Warranty. The Company will cover parts and labor. The replacement of the defective film is the exclusive remedy for all Products covered under this Limited Warranty. During the entire Warranty Period, the Company’s obligation as to repair or replacement shall further be limited to repair or replacement with the Products that are available at the time of the repair or replacement, and shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. Any repaired or replaced product shall also remain subject to the Warranty Period, and any repair or replacement shall not extend the original Warranty Period in any manner or start a new warranty period. These are the exclusive remedies for all Products covered under this Limited Warranty.
You may obtain coverage under this Limited Warranty by providing the Company with proof of warranty card, a copy of the original receipt for the Product identifying coverage areas, along with a detailed description of the purported defect. For service under this Limited Warranty, you must notify the authorized Company installer who performed the installation of the Product, in writing, providing claimant’s name, phone number, address, and the installation address (if different), a description of the product involved and the nature of the defect.
This Limited Warranty is transferable only when the new owner submits to the Company proof of the original date of installation. Transfer of the Limited Warranty only entitles the new owner to coverage for the remainder of the original Warranty Period.
DISCLAIMER OF WARRANTIES
The Company’s Products must be stored, handled, installed, used, and maintained in accordance with instructions provided by the Company, and this Limited Warranty is conditioned upon compliance with all such instructions. Copies of the Company’s guides are available from the Company at the address listed below. You may also obtain this/these materials by contacting the Company at +1 (210) 678-3700 or on the Company’s website at www.xpel.com
XPEL Paint Protection films are an effective sacrificial layer, providing robust paint protection.
THIS LIMITED WARRANTY DOES NOT COVER DEFECTS CAUSED BY:
1. Non-compliance with the Company’s guide or instructions. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to, chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or cold) or misuse;
2. Improper storage, installation, handling and/or use of the Product;
3. Damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;
4. Unreasonable or unintended use of Product;
5. Products installed with known or visible manufacturing defects at the time of installation, including, but not limited to, scratches, scuffs, scrapes, chips to the painted surface;
6. Stains and scratches;
7. Damage to the wrapped surface due to improper wash techniques, automatic car washes or incorrect wash tools that may cause abrasion or by third parties not authorized by the Company;
8. Scratches, scuffs, scrapes, chips to the painted surface;
9. Water spots – water spots are caused by mineral deposits, which, if left to dry on the paint protection film, may leave a stain. Water spots are not covered.
10. Damage caused by collision, accidental damage, vandalism, fire, hail, flood, surface rust, rail dust, physical damage, paint overspray, or paint manufacturer’s defects, which may be covered under manufactures protection plan;
11. Areas that have not been re-wrapped after a paint or body repair;
12. Use in non-automotive applications.
13.Use of non-XPEL-branded ceramic coatings;
14. Damages caused by outside forces, including the physical impact of rocks or road debris.
Any information or suggestion by the Company with respect to the Products concerning applications, specifications or compliance with codes and standards is provided solely for your convenient reference and are made without any representation as to accuracy or suitability. You must verify and test the suitability of any information with respect to the Products for your specific application.
THE WARRANTIES SET FORTH HEREIN ARE THE ONLY WARRANTIES MADE BY THE COMPANY IN CONNECTION WITH THESE PRODUCTS. THE COMPANY CANNOT AND DOES NOT MAKE ANY IMPLIED OR EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, AND DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PRODUCTS SOLD BY COMPANY ARE SOLD ONLY TO THE SPECIFICATIONS SPECIFICALLY SET FORTH BY COMPANY IN WRITING. OTHER THAN THE LIMITED WARRANTY SET FORTH HEREIN, THE COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. THE COMPANY’S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE REPAIR OR REPLACEMENT OF NON-CONFORMING PRODUCTS, OR AT THE OPTION OF THE COMPANY, RETURN OF THE PRODUCT AND A REFUND OF THE PURCHASE PRICE. BUYER ASSUMES ALL RISK WHATSOEVER AS TO THE RESULT OF THE USE OF THE PRODUCTS PURCHASED, WHETHER USED SINGULARLY OR IN COMBINATION WITH ANY OTHER PRODUCTS OR SUBSTANCES.
LIMITATION OF LIABILITY
NO CLAIM BY THE BUYER/OWNER OF ANY KIND, INCLUDING CLAIMS FOR INDEMNIFICATION, SHALL BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCTS IN RESPECT TO WHICH DAMAGES ARE CLAIMED. IN NO EVENT SHALL THE COMPANY BE LIABLE TO BUYER/OWNER IN TORT, CONTRACT OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN, IN CONNECTION WITH, ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, SERVICING, USE OR LOSS OF USE OF THE PRODUCTS SOLD HEREUNDER, OR FOR ANY LIABILITY OF BUYER TO ANY THIRD PARTY WITH RESPECT THERETO.
CONTACT INFORMATION
Any questions concerning this Limited Warranty should be addressed to:
XPEL, Inc.
Address: 711 Broadway St., Ste. 320, San Antonio, TX 78215
Attention: Warranty Department
Phone: (800) 447-9928
Website address: www.xpel.com
Email address: xpelwarranty@xpel.com
LIMITED PRODUCT WARRANTY
XPEL, Inc. (the “Company”) expressly warrants to the owner that, for a period of ten (10) years (the “Warranty Period”) from the date of initial installation, the Company will cover defects on ULTIMATE PLUS BLACK (the “Product(s)”) such as: cracking, blistering, delaminating and discoloration. This Limited Warranty only applies to the Company’s Products which are professionally installed in the manner recommended by the Company.
The Company will, at its option, remove or replace the Product without charge if the Product fails or does not perform as warranted solely due to a manufacturing defect within the Warranty Period, subject to the exclusions set forth in this Limited Warranty. If the Company elects to replace the Product, the Company will have an authorized installer of its choice remove and reapply the Product to areas determined by the Company in its sole discretion to be covered by this Limited Warranty. The Company will cover parts and labor. The replacement of the defective film is the exclusive remedy for all Products covered under this Limited Warranty. During the entire Warranty Period, the Company’s obligation as to repair or replacement shall further be limited to repair or replacement with the Products that are available at the time of the repair or replacement, shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. Any repaired or replaced product shall also remain subject to the Warranty Period, and any repair or replacement shall not extend the original Warranty Period in any manner or start a new warranty period. These are the exclusive remedies for all Products covered under this Limited Warranty.
You may obtain coverage under this Limited Warranty by providing Company with proof of warranty card, copy of original receipt for the Product identifying coverage areas, along with a detailed description of the purported defect. For service under this Limited Warranty, you must notify the authorized Company installer who performed the installation of the Product, in writing, providing claimant’s name, phone number, address, and the installation address (if different), a description of the product involved and the nature of the defect.
This Limited Warranty is transferable only when the new owner submits to the Company proof of the original date of installation. Transfer of the Limited Warranty only entitles the new owner coverage for the remainder of the original Warranty Period.
DISCLAIMER OF WARRANTIES
The Company’s Products must be stored, handled, installed, used, and maintained in accordance with instructions provided by the Company, and this Limited Warranty is conditioned upon compliance with all such instructions. Copies of the Company’s guides are available from the Company at the address listed below. You may also obtain this/these materials by contacting Company at +1 (210) 678-3700 or on the Company’s website at www.xpel.com.
XPEL Paint Protection films are an effective sacrificial layer, providing robust paint protection.
THIS LIMITED WARRANTY DOES NOT COVER DEFECTS CAUSED BY:
1. Non-compliance with the Company’s guide or instructions. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or cold) or misuse;
2. Improper storage, installation, handling and/or use of the Product;
3. Damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;
4. Unreasonable or unintended use of Product;
5. Products installed with known or visible manufacturing defects at the time of installation, including, but not limited to scratches, scuffs, scrapes, chips to the painted surface;
6. Stains, and scratches;
7. Damage to the wrapped surface due to improper wash techniques, automatic car washes or incorrect wash tools that may cause abrasion or by third parties not authorized by the Company;
8. Scratches, scuffs, scrapes, chips to the painted surface;
9. Water spots – water spots are caused by mineral deposits, which if left to dry on the paint protection film may leave a stain, water spots are not covered;
10. Damage caused by collision, accidental damage, vandalism, fire, hail, flood, surface rust, rail dust, physical damage, paint overspray, or paint manufacturer’s defects, which may be covered under manufactures protection plan;
11. Use in non-automotive applications;
12. Use of non-XPEL-branded ceramic coatings;
13. Damages caused by outside forces, including the physical impact of rocks or road debris.
Any information or suggestion by the Company with respect to the Products concerning applications, specifications or compliance with codes and standards is provided solely for your convenient reference and are made without any representation as to accuracy or suitability. You must verify and test the suitability of any information with respect to the Products for your specific application.
THE WARRANTIES SET FORTH HEREIN ARE THE ONLY WARRANTIES MADE BY THE COMPANY IN CONNECTION WITH THESE PRODUCTS. THE COMPANY CANNOT AND DOES NOT MAKE ANY IMPLIED OR EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, AND DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PRODUCTS SOLD BY COMPANY ARE SOLD ONLY TO THE SPECIFICATIONS SPECIFICALLY SET FORTH BY COMPANY IN WRITING. OTHER THAN THE LIMITED WARRANTY SET FORTH HEREIN, THE COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. THE COMPANY’S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE REPAIR OR REPLACEMENT OF NON-CONFORMING PRODUCTS, OR AT THE OPTION OF THE COMPANY, RETURN OF THE PRODUCT AND A REFUND OF THE PURCHASE PRICE. BUYER ASSUMES ALL RISK WHATSOEVER AS TO THE RESULT OF THE USE OF THE PRODUCTS PURCHASED, WHETHER USED SINGULARLY OR IN COMBINATION WITH ANY OTHER PRODUCTS OR SUBSTANCES.
LIMITATION OF LIABILITY
NO CLAIM BY THE BUYER/OWNER OF ANY KIND, INCLUDING CLAIMS FOR INDEMNIFICATION, SHALL BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCTS IN RESPECT TO WHICH DAMAGES ARE CLAIMED. IN NO EVENT SHALL THE COMPANY BE LIABLE TO BUYER/OWNER IN TORT, CONTRACT OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN, IN CONNECTION WITH, ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, SERVICING, USE OR LOSS OF USE OF THE PRODUCTS SOLD HEREUNDER, OR FOR ANY LIABILITY OF BUYER TO ANY THIRD PARTY WITH RESPECT THERETO.
CONTACT INFORMATION
Any questions concerning this Limited Warranty should be addressed to:
XPEL, Inc.
Address: 711 Broadway St., Ste. 320, San Antonio, TX 78215
Attention: Warranty Department
Phone: (800) 447-9928
Website address: www.xpel.com
Email address: xpelwarranty@xpel.com
LIMITED PRODUCT WARRANTY
XPEL, Inc. (the “Company”) expressly warrants to the owner that, for a period of ten (10) years (the “Warranty Period”) from the date of initial installation. The Company will cover defects on the LUX PLUS, LUX-M, ZEUS, MPD & ASP (the “Product(s)”) such as: yellowing, cracking, blistering and delaminating. This Limited Warranty only applies to the Company’s Products which are professionally installed in the manner recommended by the Company.
The Company will, at its option, remove or replace the Product without charge if the Product fails or does not perform as warranted solely due to a manufacturing defect within the Warranty Period, subject to the exclusions set forth in this Limited Warranty. If the Company elects to replace the Product, the Company will have an authorized installer of its choice remove and reapply the Product to areas determined by the Company in its sole discretion to be covered by this Limited Warranty. The Company will cover parts and labor. The replacement of the defective film is the exclusive remedy for all Products covered under this Limited Warranty. During the entire Warranty Period, the Company’s obligation as to repair or replacement shall further be limited to repair or replacement with the Products that are available at the time of the repair or replacement, shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. Any repaired or replaced product shall also remain subject to the Warranty Period, and any repair or replacement shall not extend the original Warranty Period in any manner or start a new warranty period. These are the exclusive remedies for all Products covered under this Limited Warranty.
You may obtain coverage under this Limited Warranty by providing Company with proof of warranty card, copy of original receipt for the Product identifying coverage areas, along with a detailed description of the purported defect. For service under this Limited Warranty, you must notify the authorized Company installer who performed the installation of the Product, in writing, providing claimant’s name, phone number, address, and the installation address (if different), a description of the product involved and the nature of the defect.
This Limited Warranty is transferable only when the new owner submits to the Company proof of the original date of installation. Transfer of the Limited Warranty only entitles the new owner coverage for the remainder of the original Warranty Period.
DISCLAIMER OF WARRANTIES
The Company’s Products must be stored, handled, installed, used, and maintained in accordance with instructions provided by the Company, and this Limited Warranty is conditioned upon compliance with all such instructions. Copies of the Company’s guides are available from the Company at the address listed below. You may also obtain this/these materials by contacting Company at +1 (210) 678-3700 or on the Company’s website at www.xpel.com.
XPEL Paint Protection films are an effective sacrificial layer, providing robust paint protection.
THIS LIMITED WARRANTY DOES NOT COVER DEFECTS CAUSED BY:
1. Non-compliance with the Company’s guide or instructions. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or cold) or misuse;
2. Improper storage, installation, handling and/or use of the Product;
3. Damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;
4. Unreasonable or unintended use of Product;
5. Products installed with known or visible manufacturing defects at the time of installation, including, but not limited to scratches, scuffs, scrapes, chips to the painted surface;
6. Stains, and scratches;
7. Damage to the wrapped surface due to improper wash techniques, automatic car washes or incorrect wash tools that may cause abrasion or by third parties not authorized by the Company;
8. Scratches, scuffs, scrapes, chips to the painted surface;
9. Water spots – water spots are caused by mineral deposits, which if left to dry on the paint protection film may leave a stain, water spots are not covered;
10.Damage caused by collision, accidental damage, vandalism, fire, hail, flood, surface rust, rail dust, physical damage, paint overspray, or glass manufacturer’ defects, which may be covered under manufactures protection plan;
11. Areas that have not been re-wrapped after a paint or body repair;
12.Use in non-automotive applications; 13.Use of non-XPEL branded ceramic coatings;
THIS LIMITED WARRANTY DOES NOT COVER DEFECTS CAUSED BY cont:
14.Damages caused by outside forces, including the physical impact of rocks or road debris
Any information or suggestion by the Company with respect to the Products concerning applications, specifications or compliance with codes and standards is provided solely for your convenient reference and are made without any representation as to accuracy or suitability. You must verify and test the suitability of any information with respect to the Products for your specific application.
THE WARRANTIES SET FORTH HEREIN ARE THE ONLY WARRANTIES MADE BY THE COMPANY IN CONNECTION WITH THESE PRODUCTS. THE COMPANY CANNOT AND DOES NOT MAKE ANY IMPLIED OR EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, AND DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PRODUCTS SOLD BY COMPANY ARE SOLD ONLY TO THE SPECIFICATIONS SPECIFICALLY SET FORTH BY COMPANY IN WRITING. OTHER THAN THE LIMITED WARRANTY SET FORTH HEREIN, THE COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. THE COMPANY’S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE REPAIR OR REPLACEMENT OF NON-CONFORMING PRODUCTS, OR AT THE OPTION OF THE COMPANY, RETURN OF THE PRODUCT AND A REFUND OF THE PURCHASE PRICE. BUYER ASSUMES ALL RISK WHATSOEVER AS TO THE RESULT OF THE USE OF THE PRODUCTS PURCHASED, WHETHER USED SINGULARLY OR IN COMBINATION WITH ANY OTHER PRODUCTS OR SUBSTANCES
LIMITATION OF LIABILITY
NO CLAIM BY THE BUYER/OWNER OF ANY KIND, INCLUDING CLAIMS FOR INDEMNIFICATION, SHALL BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCTS IN RESPECT TO WHICH DAMAGES ARE CLAIMED. IN NO EVENT SHALL THE COMPANY BE LIABLE TO BUYER/OWNER IN TORT, CONTRACT OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN, IN CONNECTION WITH, ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, SERVICING, USE OR LOSS OF USE OF THE PRODUCTS SOLD HEREUNDER, OR FOR ANY LIABILITY OF BUYER TO ANY THIRD PARTY WITH RESPECT THERETO.
CONTACT INFORMATION
Any questions concerning this Limited Warranty should be addressed to:
Exclusive Distributor, ET, in China
LIMITED PRODUCT WARRANTY
XPEL, Inc. (the “Company”) expressly warrants to the owner that, for a period of seven (7) years (the “Warranty Period”) from the date of initial installation. The Company will cover defects on the XPEL Exo Armor (the “Product(s)”) such as: yellowing, cracking, blistering, and delaminating. This Limited Warranty only applies to the Company’s Products which are professionally installed in the manner recommended by the Company.
The Company will, at its option, remove or replace the Product without charge if the Product fails or does not perform as warranted solely due to a manufacturing defect within the Warranty Period, subject to the exclusions set forth in this Limited Warranty. If the Company elects to replace the Product, the Company will have an authorized installer of its choice remove and reapply the Product to areas determined by the Company in its sole discretion to be covered by this Limited Warranty. The Company will cover parts and labor. The replacement of the defective film is the exclusive remedy for all Products covered under this Limited Warranty. During the entire Warranty Period, the Company’s obligation as to repair or replacement shall further be limited to repair or replacement with the Products that are available at the time of the repair or replacement, shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. Any repaired or replaced product shall also remain subject to the Warranty Period, and any repair or replacement shall not extend the original Warranty Period in any manner or start a new warranty period. These are the exclusive remedies for all Products covered under this Limited Warranty.
You may obtain coverage under this Limited Warranty by providing Company with proof of warranty card, copy of original receipt for the Product identifying coverage areas, along with a detailed description of the purported defect. For service under this Limited Warranty, you must notify the authorized Company installer who performed the installation of the Product, in writing, providing claimant’s name, phone number, address, and the installation address (if different), a description of the product involved and the nature of the defect.
This Limited Warranty is nontransferable.
DISCLAIMER OF WARRANTIES
The Company’s Products must be stored, handled, installed, used, and maintained in accordance with instructions provided by the Company, and this Limited Warranty is conditioned upon compliance with all such instructions. Copies of the Company’s guides are available from the Company at the address listed below. You may also obtain this/these materials by contacting Company at +1 (210) 678-3700 or on the Company’s website at www.xpel.com.
XPEL Paint Protection films are an effective sacrificial layer, providing robust paint protection.
THIS LIMITED WARRANTY DOES NOT COVER DEFECTS CAUSED BY:
1. Non-compliance with the Company’s guide or instructions. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or cold) or misuse;
2. Improper storage, installation, handling and/or use of the Product;
3. Damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;
4. Unreasonable or unintended use of Product;
5. Products installed with known or visible manufacturing defects at the time of installation, including, but not limited to scratches, scuffs, scrapes, chips to the painted surface;
6. Stains, and scratches;
7. Damage to the wrapped surface due to improper wash techniques, automatic car washes or incorrect wash tools that may cause abrasion or by third parties not authorized by the Company;
8. Scratches, scuffs, scrapes, chips to the painted surface;
9. Water spots – water spots are caused by mineral deposits, which if left to dry on the paint protection film may leave a stain, water spots are not covered;
10.Damage caused by collision, accidental damage, vandalism, fire, hail, flood, surface rust, rail dust, physical damage, paint overspray, or paint manufacturer’ defects, which may be covered under manufactures protection plan; and
11. Areas that have not been re-wrapped after a paint or body repair;
12.Use in non-automotive applications.
13.Use of non-XPEL branded ceramic coatings;
14.Damages caused by outside forces, including the physical impact of rocks or road debris.
Any information or suggestion by the Company with respect to the Products concerning applications, specifications or compliance with codes and standards is provided solely for your convenient reference and are made without any representation as to accuracy or suitability. You must verify and test the suitability of any information with respect to the Products for your specific application
THE WARRANTIES SET FORTH HEREIN ARE THE ONLY WARRANTIES MADE BY THE COMPANY IN CONNECTION WITH THESE PRODUCTS. THE COMPANY CANNOT AND DOES NOT MAKE ANY IMPLIED OR EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, AND DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PRODUCTS SOLD BY COMPANY ARE SOLD ONLY TO THE SPECIFICATIONS SPECIFICALLY SET FORTH BY COMPANY IN WRITING. OTHER THAN THE LIMITED WARRANTY SET FORTH HEREIN, THE COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. THE COMPANY’S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE REPAIR OR REPLACEMENT OF NON-CONFORMING PRODUCTS, OR AT THE OPTION OF THE COMPANY, RETURN OF THE PRODUCT AND A REFUND OF THE PURCHASE PRICE. BUYER ASSUMES ALL RISK WHATSOEVER AS TO THE RESULT OF THE USE OF THE PRODUCTS PURCHASED, WHETHER USED SINGULARLY OR IN COMBINATION WITH ANY OTHER PRODUCTS OR SUBSTANCES.
LIMITATION OF LIABILITY
NO CLAIM BY THE BUYER/OWNER OF ANY KIND, INCLUDING CLAIMS FOR INDEMNIFICATION, SHALL BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCTS IN RESPECT TO WHICH DAMAGES ARE CLAIMED. IN NO EVENT SHALL THE COMPANY BE LIABLE TO BUYER/OWNER IN TORT, CONTRACT OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN, IN CONNECTION WITH, ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, SERVICING, USE OR LOSS OF USE OF THE PRODUCTS SOLD HEREUNDER, OR FOR ANY LIABILITY OF BUYER TO ANY THIRD PARTY WITH RESPECT THERETO.
CONTACT INFORMATION
Any questions concerning this Limited Warranty should be addressed to:
XPEL, Inc.
Address: 711 Broadway St., Ste. 320, San Antonio, TX 78215
Attention: Warranty Department
Phone: (800) 447-9928
Website address: www.xpel.com
Email address: xpelwarranty@xpel.com
LIMITED PRODUCT WARRANTY
XPEL, Inc. (the “Company”) expressly warrants to the owner that, for a period of five (5) years (the “Warranty Period”) from the date of initial installation. The Company will cover defects on the PROTEX Lite (the “Product(s)”) such as: yellowing, cracking, blistering, and delaminating. This Limited Warranty only applies to the Company’s Products which are professionally installed in the manner recommended by the Company.
The Company will, at its option, remove or replace the Product without charge if the Product fails or does not perform as warranted solely due to a manufacturing defect within the Warranty Period, subject to the exclusions set forth in this Limited Warranty. If the Company elects to replace the Product, the Company will have an authorized installer of its choice remove and reapply the Product to areas determined by the Company in its sole discretion to be covered by this Limited Warranty. The Company will cover parts and labor. The replacement of the defective film is the exclusive remedy for all Products covered under this Limited Warranty. During the entire Warranty Period, the Company’s obligation as to repair or replacement shall further be limited to repair or replacement with the Products that are available at the time of the repair or replacement, shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. Any repaired or replaced product shall also remain subject to the Warranty Period, and any repair or replacement shall not extend the original Warranty Period in any manner or start a new warranty period. These are the exclusive remedies for all Products covered under this Limited Warranty.
You may obtain coverage under this Limited Warranty by providing Company with proof of warranty card, copy of original receipt for the Product identifying coverage areas, along with a detailed description of the purported defect. For service under this Limited Warranty, you must notify the authorized Company installer who performed the installation of the Product, in writing, providing claimant’s name, phone number, address, and the installation address (if different), a description of the product involved and the nature of the defect.
This Limited Warranty is nontransferable
DISCLAIMER OF WARRANTIES
The Company’s Products must be stored, handled, installed, used, and maintained in accordance with instructions provided by the Company, and this Limited Warranty is conditioned upon compliance with all such instructions. Copies of the Company’s guides are available from the Company at the address listed below. You may also obtain this/these materials by contacting Company at +1 (210) 678-3700 or on the Company’s website at www.xpel.com.
XPEL Paint Protection films are an effective sacrificial layer, providing robust paint protection.
THIS LIMITED WARRANTY DOES NOT COVER DEFECTS CAUSED BY:
1. Non-compliance with the Company’s guide or instructions. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or cold) or misuse;
2. Improper storage, installation, handling and/or use of the Product;
3. Damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;
4. Unreasonable or unintended use of Product;
5. Products installed with known or visible manufacturing defects at the time of installation, including, but not limited to scratches, scuffs, scrapes, chips to the painted surface;
6. Stains, and scratches;
7. Damage to the wrapped surface due to improper wash techniques, automatic car washes or incorrect wash tools that may cause abrasion or by third parties not authorized by the Company;
8. Scratches, scuffs, scrapes, chips to the painted surface;
9. Water spots – water spots are caused by mineral deposits, which if left to dry on the paint protection film may leave a stain, water spots are not covered;
10.Damage caused by collision, accidental damage, vandalism, fire, hail, flood, surface rust, rail dust, physical damage, paint overspray, or paint manufacturer’ defects, which may be covered under manufactures protection plan;
11. Areas that have not been re-wrapped after a paint or body repair;
12.Use in non-automotive applications.
13.Use of non-XPEL branded ceramic coatings;
14.Damages caused by outside forces, including the physical impact of rocks or road debris.
Any information or suggestion by the Company with respect to the Products concerning applications, specifications or compliance with codes and standards is provided solely for your convenient reference and are made without any representation as to accuracy or suitability. You must verify and test the suitability of any information with respect to the Products for your specific application.
THE WARRANTIES SET FORTH HEREIN ARE THE ONLY WARRANTIES MADE BY THE COMPANY IN CONNECTION WITH THESE PRODUCTS. THE COMPANY CANNOT AND DOES NOT MAKE ANY IMPLIED OR EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, AND DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PRODUCTS SOLD BY COMPANY ARE SOLD ONLY TO THE SPECIFICATIONS SPECIFICALLY SET FORTH BY COMPANY IN WRITING. OTHER THAN THE LIMITED WARRANTY SET FORTH HEREIN, THE COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. THE COMPANY’S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE REPAIR OR REPLACEMENT OF NON-CONFORMING PRODUCTS, OR AT THE OPTION OF THE COMPANY, RETURN OF THE PRODUCT AND A REFUND OF THE PURCHASE PRICE. BUYER ASSUMES ALL RISK WHATSOEVER AS TO THE RESULT OF THE USE OF THE PRODUCTS PURCHASED, WHETHER USED SINGULARLY OR IN COMBINATION WITH ANY OTHER PRODUCTS OR SUBSTANCES.
LIMITATION OF LIABILITY
NO CLAIM BY THE BUYER/OWNER OF ANY KIND, INCLUDING CLAIMS FOR INDEMNIFICATION, SHALL BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCTS IN RESPECT TO WHICH DAMAGES ARE CLAIMED. IN NO EVENT SHALL THE COMPANY BE LIABLE TO BUYER/OWNER IN TORT, CONTRACT OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN, IN CONNECTION WITH, ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, SERVICING, USE OR LOSS OF USE OF THE PRODUCTS SOLD HEREUNDER, OR FOR ANY LIABILITY OF BUYER TO ANY THIRD PARTY WITH RESPECT THERETO.
CONTACT INFORMATION
Any questions concerning this Limited Warranty should be addressed to:
XPEL, Inc.
Address: 711 Broadway St., Ste. 320, San Antonio, TX 78215
Attention: Warranty Department
Phone: (800) 447-9928
Website address: www.xpel.com
Email address: xpelwarranty@xpel.com
LIMITED PRODUCT WARRANTY
XPEL, Inc. (the “Company”) expressly warrants to the owner that, on vertical surfaces for a period of four (4) years (the “Warranty Period”) from the date of initial installation. The Company will cover defects on the ARMOR (the “Product(s)”) such as: cracking, peeling, blistering, and delaminating. On non-vertical surfaces for a period of two (2) years (the “Warranty Period”) from the date of initial installation The Company will cover defects on the ARMOR (the “Product(s)”) such as: cracking, peeling, blistering, and delaminating. Surfaces are defined in this Limited Warranty below. This Limited Warranty only applies to the Company’s Products which are professionally installed in the manner recommended by the Company.
The Company will, at its option, remove or replace the Product without charge if the Product fails or does not perform as warranted solely due to a manufacturing defect within the Warranty Period, subject to the exclusions set forth in this Limited Warranty. If the Company elects to replace the Product, the Company will have an authorized installer of its choice remove and reapply the Product to areas determined by the Company in its sole discretion to be covered by this Limited Warranty. The Company will cover parts and labor. The replacement of the defective film is the exclusive remedy for all Products covered under this Limited Warranty. During the entire Warranty Period, the Company’s obligation as to repair or replacement shall further be limited to repair or replacement with the Products that are available at the time of the repair or replacement, shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. Any repaired or replaced product shall also remain subject to the Warranty Period, and any repair or replacement shall not extend the original Warranty Period in any manner or start a new warranty period. These are the exclusive remedies for all Products covered under this Limited Warranty.
You may obtain coverage under this Limited Warranty by providing Company with proof of warranty card, copy of original receipt for the Product identifying coverage areas, along with a detailed description of the purported defect. For service under this Limited Warranty, you must notify the authorized Company installer who performed the installation of the Product, in writing, providing claimant’s name, phone number, address, and the installation address (if different), a description of the product involved and the nature of the defect.
This Limited Warranty is transferable only when the new owner submits to the Company proof of the original date of installation. Transfer of the Limited Warranty only entitles the new owner coverage for the remainder of the original Warranty Period.
DISCLAIMER OF WARRANTIES
The Company’s Products must be stored, handled, installed, used, and maintained in accordance with instructions provided by the Company, and this Limited Warranty is conditioned upon compliance with all such instructions. Copies of the Company’s guides are available from the Company at the address listed below. You may also obtain this/these materials by contacting Company at +1 (210) 678-3700 or on the Company’s website at www.xpel.com.
XPEL Paint Protection films are an effective sacrificial layer, providing robust paint protection.
THIS LIMITED WARRANTY DOES NOT COVER DEFECTS CAUSED BY:
1. Non-compliance with the Company’s guide or instructions. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or cold) or misuse;
2. Improper storage, installation, handling and/or use of the Product;
3. Damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;
4. Unreasonable or unintended use of Product;
5. Products installed with known or visible manufacturing defects at the time of installation, including, but not limited to scratches, scuffs, scrapes, chips to the surface;
6. Stains, and scratches;
7. Damage to the wrapped surface due to improper wash techniques, automatic car washes or incorrect wash tools that may cause abrasion or by third parties not authorized by the Company;
8. Scratches, scuffs, scrapes, chips to the painted surface;
9. Water spots – water spots are caused by mineral deposits, which if left to dry on the ARMOR may leave a stain, water spots are not covered;
10.Damage caused by collision, accidental damage, vandalism, fire, hail, flood, surface rust, rail dust, physical damage, paint overspray, or paint manufacturer’ defects, which may be covered under manufactures protection plan;
11. Use in non-automotive applications.
Any information or suggestion by the Company with respect to the Products concerning applications, specifications or compliance with codes and standards is provided solely for your convenient reference and are made without any representation as to accuracy or suitability. You must verify and test the suitability of any information with respect to the Products for your specific application.
THE WARRANTIES SET FORTH HEREIN ARE THE ONLY WARRANTIES MADE BY THE COMPANY IN CONNECTION WITH THESE PRODUCTS. THE COMPANY CANNOT AND DOES NOT MAKE ANY IMPLIED OR EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, AND DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PRODUCTS SOLD BY COMPANY ARE SOLD ONLY TO THE SPECIFICATIONS SPECIFICALLY SET FORTH BY COMPANY IN WRITING. OTHER THAN THE LIMITED WARRANTY SET FORTH HEREIN, THE COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. THE COMPANY’S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE REPAIR OR REPLACEMENT OF NON-CONFORMING PRODUCTS, OR AT THE OPTION OF THE COMPANY, RETURN OF THE PRODUCT AND A REFUND OF THE PURCHASE PRICE. BUYER ASSUMES ALL RISK WHATSOEVER AS TO THE RESULT OF THE USE OF THE PRODUCTS PURCHASED, WHETHER USED SINGULARLY OR IN COMBINATION WITH ANY OTHER PRODUCTS OR SUBSTANCES.
LIMITATION OF LIABILITY
NO CLAIM BY THE BUYER/OWNER OF ANY KIND, INCLUDING CLAIMS FOR INDEMNIFICATION, SHALL BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCTS IN RESPECT TO WHICH DAMAGES ARE CLAIMED. IN NO EVENT SHALL THE COMPANY BE LIABLE TO BUYER/OWNER IN TORT, CONTRACT OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN, IN CONNECTION WITH, ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, SERVICING, USE OR LOSS OF USE OF THE PRODUCTS SOLD HEREUNDER, OR FOR ANY LIABILITY OF BUYER TO ANY THIRD PARTY WITH RESPECT THERETO.
SURFACE DEFINITIONS
Vertical Exposure, the face of ARMOR is less than or equal to 10 degrees from vertical. Non-Vertical Exposure, the face of armor is greater than 10 degrees from vertical.
CONTACT INFORMATION
Any questions concerning this Limited Warranty should be addressed to:
XPEL, Inc.
Address: 711 Broadway St., Ste. 320, San Antonio, TX 78215
Attention: Warranty Department
Phone: (800) 447-9928
Website address: www.xpel.com
Email address: xpelwarranty@xpel.com
280+ Google Reviews
Contact SoFlo Suds in Miami, FL
Ready to protect your vehicle. Fill out this short form and tell us about your car, goals, and budget. Our team will review it and send you a clear quote.
- Email: support@soflosuds.com
- Phone: (305) 912-9212
- 1299 W 72nd St, Hialeah, FL 33014, US
- Working Hours: Open 24/7
Book Your Xpel Paint Protection Film Warranty Services Today
Fill out the form below to request your free ceramic coating quote today.